I stayed at Novotel Chennai for a couple of nights and had a mixed experience. The room was spacious and comfortable, which I appreciated. It had a nice sitting area and the bed felt super cozy. The breakfast spread was fantastic, with plenty of options to choose from. I especially enjoyed the fresh fruits and pastries. The staff in the restaurant were friendly and attentive, making dining pleasant. However, I encountered some issues during my stay. The cleanliness in the bathroom wasn't satisfactory, especially the toilet, which could have been much better. Room service was also slow. it took quite a while to get my order, and I received cold food. Additionally, the Wi-Fi connection in the restaurant was poor, making it difficult to order food through the hotel app. Overall, while there were elements that I liked, the service and cleanliness aspects definitely need some attention.

Clean rooms, great pool and food. Wi-fi was slow. Staff friendly and helpful.

100% recommend for a trip

Clean room, great food, especially during the seafood festival, added an enjoyable experience to our stay. also, the location is perfect for exploring the area, conveniently situated just 25 km from the airport.

Absolutely impeccable.

The hotel offered a pleasant ambiance with well-trained staff providing excellent service, especially from the food section. However, there were delays in laundry service and reception responsiveness that marred the overall experience. The food was commendable, showcasing authentic flavors and attentive service.

My stay at Novotel was enjoyable. the staff impressed me with their attentiveness and the pool area offered a relaxing getaway. However, some room amenities could use better maintenance. Overall, a memorable experience that I'd love to revisit.

Room was spacious and comfortable. Staff provided quick service. The darts and game room were fun. Slow restaurant service and some food was subpar.

The rooms were spacious and clean, providing a comfortable work environment. I appreciated the friendly staff, who were prompt in addressing my needs. The business center was well-equipped, making it easy to conduct meetings and prepare presentations efficiently.

Housekeeping could improve on cleanliness, and the breakfast service was disorganized.

The Spanish dishes at the hotel were a delightful surprise! The flavors took me back to my culinary journeys in Spain. Besides that, the rooms were spacious and clean, and the staff was friendly and accommodating. Don't sleep on that pool area either. it's perfect for lounging after a day of exploring!

The cleaning left much to be desired—room wasn't up to par with rusted doors and a stubborn sink that wouldn't drain. Breakfast was decent but could have shined more with better service, as I nearly lost my plate to clumsy hands.

The stay was highlighted by excellent service across all staff members, and the chef's effort to accommodate dietary preferences made meals enjoyable. The swimming pool offered a fantastic view from my room. However, some issues during the stay need attention for future visits, such as room maintenance and noise levels.

Request a room close to the pool for a relaxing stay. it’s a great spot to unwind after a busy day.

Friendly staff and excellent dining options

I had a great stay, primarily due to the friendly staff who were always willing to assist and the dining options that offered a fantastic variety of flavors. The Executive Room was spacious and provided a comfortable atmosphere for relaxation after long days of exploring the city. However, the location could be improved as it is not situated in the best area.

The ambiance is welcoming and the room I stayed in was spacious. Staff members were attentive and provided quick service. Dining options had a nice variety and were flavorful. The pool area was relaxing and well-maintained. I appreciated the overall comfort during my stay. 😊

We loved lounging by the dreamy outdoor lawns by the pool. The staff was super helpful, and the 24-hour fitness center kept us active. Just a heads up, the check-in process was a bit slow, so keep that in mind when you arrive.

The cleanliness of the washroom could have been better. the commode wasn't really up to par.

Just a solid selection for a quick layover in Chennai with definitely value for money. The mandatory key card access for the elevators felt like a hassle during my stay. Make sure to check transportation options ahead of time since it's a bit far from the city center.

Comfortable bed and clean rooms.

I experienced utter disappointment with the service during my stay. Upon check-in, I was asked to pay in full, which was a shocker, and when I wanted to extend my stay, my access card was deactivated. Even worse, I had to go back and forth with staff over my luggage, feeling like a nuisance for just wanting a smooth experience. It's unfathomable that I was treated with such disregard!